What is: Website Usability

A website’s usability is its ability to be used by a customer for their intended purpose.

This means that the website is easy to navigate, the buttons are easy to find and press and the text is easy to read.

If a customer has a question about how to use the website, they should be able to easily find an answer on the website or from customer service.

A website with good usability makes it easy for customers to buy products and services, which is why it’s important for businesses.